Linked accounts

If your Distru login is linked to other accounts, the ones you switch between in Distru, one connection can work in all of them. You don't connect each account on its own.

Linked accounts must be turned on for your login by a Distru representative. Ask your Customer Support Representative to turn it on. Without it, a connection works only in the account you signed in with.

How it worksCopy Anchor Link

The account you connect with is your home account. The connection also reaches the accounts linked to it, and the accounts linked to those. A link counts only when both accounts list each other.

An account is left out when its user is deactivated, its company only buys through DistruCommerce, or MCP access isn't enabled for it.

Each call works in one account. When the connection reaches two or more, every tool takes a required account input naming which one, and every result carries account so you can tell where it came from. Your AI tool fills it in. Accounts are named by company, state and login email:

Sunridge Farms (CA) · [email protected]

The home account is listed first, and it's the one used when nothing in the request points to another.

In each account, the tools see and do only what your login there may. Your permissions in one account don't carry over to another.

A connection can't manage a linked account's MCP API keys or read its integration credentials.

How to connectCopy Anchor Link

1. In Distru, check that you can switch between the accounts.
2. Pick your home account, the one you'll ask about most, and sign in to it.
3. Connect the usual way, with Sign in with Distru or an MCP API key. See Connect your AI tool. With Sign in with Distru, the approval screen says when the connection will reach linked accounts.
4. Start a new chat and ask which Distru accounts it can see.

Your AI tool loads the list of accounts when it connects. If you link or unlink an account later, reconnect or start a new chat to refresh it. An unlinked account stops working on its next call.

Where answers go wrongCopy Anchor Link

• Similar names. "Sunridge" could be Sunridge Farms, Sunridge Brands or Sunridge Nevada. Name the account by its full name or state. When a request fits more than one account, the assistant should list them and ask rather than guess.
• The same product, customer or vendor name. "Northern Lights 1g" in one account is a different product from "Northern Lights 1g" in another, with its own stock and price. The same goes for a customer or vendor with the same name in two accounts.
• Shared licenses. Accounts that import the same Metrc license each hold the same packages, under different IDs. Adding their stock counts those packages twice. To total stock across accounts, list packages in each and count each Metrc tag once. Inventory reports have no tags, so they can't do this. A stock result says when its license is also in another linked account.
• Dates. Each account reads dates in its own company's timezone, so "yesterday" in Michigan isn't the same hours as in California. Give exact dates when you compare accounts.
• IDs. An ID works only in the account that returned it. A follow-up that comes back empty or refused often used an ID from another account.
• Empty results. An empty answer can mean the assistant looked in the wrong account, or that your login there can't see it.

TipsCopy Anchor Link

• Name the account in your request.
• Ask for the account next to every number.
• Before totaling stock across accounts, ask the assistant to check for shared licenses.
• Before a write, ask the assistant to say which account it will change.